1. Introduction
[Your Company Name] ("we," "our," or "us") operates Social Media Poster (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and login credentials when you create an account
- Social Media Credentials: OAuth tokens and account information when you connect social media platforms
- Content: Posts, images, videos, and other content you upload or schedule through the Service
- Communications: Information you provide when contacting us for support
2.2 Information Collected Automatically
- Usage Data: Information about how you interact with the Service
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
- Cookies: Session cookies to maintain your login state
2.3 Information from Third Parties
- Social Media Platforms: Profile information, post analytics, and engagement metrics from connected platforms (TikTok, Facebook, Instagram, LinkedIn)
- Authentication Providers: Basic profile information when you sign in through OAuth
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Schedule and publish content to your connected social media accounts
- Display analytics and engagement metrics for your posts
- Authenticate your identity and manage your account
- Communicate with you about the Service, including updates and support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Social Media Platforms: To publish content and retrieve analytics as authorized by you
- Service Providers: With third-party vendors who assist in operating the Service (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using TLS/SSL
- Secure storage of OAuth tokens and credentials
- Regular security assessments and updates
- Access controls limiting who can access your data
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a portable copy of your data
- Disconnect: Revoke access to connected social media accounts at any time
To exercise these rights, please contact us at [[email protected]].
8. Third-Party Platforms
Our Service integrates with third-party social media platforms. When you connect these platforms, their respective privacy policies also apply:
9. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
[Your Company Name]
Email: [[email protected]]
For data protection inquiries, please include "Privacy Request" in the subject line.